Shipping & Returns policy
Shipping & Returns policy
Shipping & Returns Policy
1. Shipping Policy:Order processing may take 6–12 hours. Once your order has been processed, you will receive a shipping confirmation email.
2. Shipping Fees & Delivery Time:
- Free shipping within the United States,Free shipping orders above $139!
- We aim to deliver orders within 6–11 business days in the United States. The same delivery timeframe applies to Europe.
- To track your order, please log in to your account or refer to the shipping confirmation email and tracking information.
3. Returns Policy:We offer a 100% refund guarantee with a 14-day return policy. If you are not satisfied with your purchase, you may return the item to China within 14 days of receiving your package. A refund will be issued once we receive the returned item.
4. Preparing Your Return:Please place the item in its original packaging and include the original receipt.
5. Return Shipping:Drop off your package at a UPS store or authorized UPS access point.
6. Customer Support:
- Phone: +852 5625 1676
- Availability: 24 hours a day, 7 days a week
